Lots of individuals who begin using their 1st web hosting account, or change companies, usually have enquiries concerning how particular things are carried out or come across predicaments when setting up different things like emails, website settings, and so on. That is why, some hosting companies have prepared documentation with the most common questions and problems in order to help their clients get information swiftly and seamlessly. As a result, the client care team members can concentrate on actual issues that some customers may be experiencing, as the solution for the smaller things will be available online and clients can tackle them without having to touch base with the client support staff. Having comprehensive documentation is extremely important, particularly for new customers with no previous experience whatsoever, since the web hosting service involves a huge number of features and many individuals can become confused about what to do. A good information repository can both help you carry out the procedures that you wish and get to know how the hosting service functions as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you get a cloud website hosting package through our company, you’ll be bestowed with access to our detailed online documentation where you will see info about just about everything connected to our hosting plans. The topics range from how to create an email account on your smart phone, to how to do various things using an .htaccess configuration file. The articles themselves are written in a simple-to-grasp way and feature detailed guidelines on how to carry out a specific task in your Hepsia hosting Control Panel. You can also find information that is not connected directly with Hepsia, for instance one that concerns online apps on your computer. The entire archive of articles will be located in the Help section of the Control Panel, but the ones that are dedicated to a certain section can be accessed on the spot. Given the fact that we have encompassed as many topics as possible, you will be able to become aware of de facto everything associated with your hosting account.

Extensive Online Documentation in Semi-dedicated Hosting

We have prepared a detailed online knowledge base for all our current and potential clients, so in case you order a semi-dedicated server account from us, you’ll be able to find any info that you’re looking at any moment. We’ve got multiple informational help articles, which will help you better understand what’s going on in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are just 2 examples. Our instructional tutorials will help you do anything you wish – unzip an archive, import a database, redirect a domain name, etc. Additionally, we also have troubleshooting guidelines, which will permit you to discover what precipitates a given problem and the potential solutions for it. In case you are not able to send emails or your domain name opens an HTTP 500 error message, for example, you can examine our knowledge base and fix the issue right away. The articles can be accessed through any section of the Control Panel, as well as through the all-inclusive Help section.