When your web hosting company provides live chat support, you're able to talk with an agent in real-time and learn helpful information or get a problem resolved in a very timely manner. The basic advantage of using chat rather than calling to consult with a live person is that you need just a computer with world wide web access, so that you won't pay any charges if you're in another country or state. In addition, it'll be a lot easier to copy and paste information such as domain names, usernames or error messages i.e. details which are sometimes hard to give to the other side on the telephone. The live chat is also a considerably faster solution to contact your hosting supplier's support team compared to using a ticketing system. What's more, in the event that some issue requires a bit more time to be dealt with, you are able to do something else entirely while you wait for assistance on the live chat, therefore you won't lose time - something that's impossible in case you're on the phone.

Live Chat Support in Cloud Website Hosting

We supply a live chat assistance service for all of the cloud website hosting that we offer and we're able to assist you with almost everything in real time. If you do not have an account with us yet, we're able to provide you with more info about the plans in order to help you to pick the most appropriate plan. If you are a current customer, we're able to help you with any general or billing issue in addition to with numerous common tech troubles, for example an e-mail address setup in a desktop email client. If you cannot phone us for some reason or you are in a country where we do not have a local phone number, our live chat is the best option to get in touch with us. Needless to say, some troubles require longer time to investigate and test, which means that you'll have to open a support ticket to our technicians, but nonetheless, we will save you time and assist you with various troubles on the chat.

Live Chat Support in Semi-dedicated Hosting

Using the live chat support service that we provide with all our Linux semi-dedicated hosting, you're able to find the the right answers for any questions you have or get a lot of troubles dealt with very quickly. The chat service is available every day, which means that you are able to speak with an agent even on weekends and holidays. In the event that you're not sure which plan is better for your web sites or if our revolutionary cloud hosting platform matches some system requirements, you can join our live chat before you purchase anything. If you're an existing customer, you'll be able to get more information about account settings, billing issues as well as a number of common tech issues you may have, for instance in case you are unable to set up an email account in a client on your computer system. The live chat can save you a considerable amount of time no matter where you are or when you get in touch with us.