A 99.9% Server Uptime
The advantage of developing your own cloud website hosting system is that you don’t have to worry about compatibility – you design a particular set of software applications in such a manner as to be compatible with a given set of hardware parts. The end result is something considerably more stable and reliable, as there are less possible risks of failure. We have built our cloud hosting system atop proven hardware components along with a seriously tweaked version of SELinux in order to set up a fully secure home for your own web sites.
This is why, with all our cloud website hosting plans we give you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it is important to also set up your own network infrastructure. That’s why we set up a custom–configured internal network in all our datacenter facilities. Based on enterprise–grade Juniper routers and switches, our internal network allows for hair–raisingly fast data transmission speeds and is also completely redundant.
This way you will take advantage of a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center as well as in our Australian data center, regardless of which hosting service you’ve opted for.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you are unsatisfied with our hosting services, or if you think that they are inadequate, or if you decide that you need to have a Linux VPS packages rather than a cloud hosting plan – you will get a full refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to have full control over your domain names even when you terminate your account with us.
24/7 Technical Support
If you’ve ever had to wait around for hours to receive a response, you’re aware of how annoying this can be, even more so when your site is on the line. That’s the reason why our company offers you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be right here and they’ll answer you in less than 1 hour. And the best thing is that their average response time is well under 20 minutes!