Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Section

  • In the Web Site Control Panel you will find an in–depth Help section featuring numerous instructional articles and regularly asked questions. They are answered by our support team of experienced techs. Just fill in your question and our clever system will offer you the most suitable answer.

  • Top quality support service
  • Educational Video Clips

  • We have compiled a selection of step–by–step video tutorials that visually explain how you can rectify a typical issue connected with your cloud website hosting account. You can find the instructional videos in the Help Center section.

  • Intuitive help center
  • A One–Hour Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24/7 customer support service with a sixty–minute response time guarantee. Our team of accomplished tech support engineers will be at your disposal to answer all the questions that you may possibly have. During non–busy hours, an answer will be supplied in even less than twenty minutes.