Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Resolution Warranty

  • Each ticket you send to our tech help Department will be handled within less than 1 hour. All regular requests are going to be responded to straight away. Nonetheless, if the service question you have sent us calls for help from a skilled technician, we’ll address the ticket to him and will notify you about the delay.

  • Top quality support service
  • Professional Tech Help And Support Service

  • We’ll be on–line for you day and night to provide assistance and technical support and also to aid you with any issue that you might stumble upon as you are supervising your virtual server. We will assist you with all pre–configured apps, including your Operating System, server administration panel (dependent upon the VPS type) and the Web Site Control Panel made completely by us.

  • Intuitive help center
  • A Descriptive Help Section

  • In the Web Site Control Panel that will come free–of–charge with the virtual server, you’ll discover a content rich Help section, incorporating all you need to know about monitoring your web sites and applications. We have introduced a wide array of how to content articles and video guides that illustrate the basic web site maintenance responsibilities in an easy to read manner.